On the downstream effects of being brave and calling bullshit.
True Fan Tools37 posts
Simple tools for taking 1,000 True Fans from theory to reality.
On creating contextual pathways of delight, and making it easy to dig deeper into your creative universe.
The internet is a hostile, sketchy place. But your creative business doesn't have to be.
How to become well known in a crowded market.
How to ensure your customers and fans feel really, really good about doing business with you.